When connecting a device to the internet, internet connection may not be established due to various reasons. Many users around the world are getting DNS errors in such a situation. The DNS error can occur even if your computer is configured correctly. This problem can be encountered on all Windows 7, Windows 8, Windows 10 operating systems. DNS failure situations result in your device being unable to access the internet. The most common error message is the “DNS server not responding” warning.
The DNS server is not responding, it is a warning that we may encounter while visiting websites on the internet. In such a situation, our first tendency is to check if our internet is working properly. To find out if this problem is caused by your internet connection, you first need to check your connection. The steps you should follow at this stage are as follows:
- Open the control panel.
- Open the Windows network and sharing center.
- Click on the troubleshoot option under the Change network settings tab.
- Click on the internet connections under Network.
- Open a new internet connections window.
- Go to the next step.
- Click the Troubleshoot Internet connection button.
- Wait for the device to complete its troubleshooting tests to see the error message.
To resolve the DNS server not responding error, first of all, it is necessary to identify the root cause of the problem. This reason is usually one of the following:
- Problems with the internet service provider
- Faulty TCP / IP or DHCP services
- Anti-virus program
- Defective router or modem
If you think the problem is caused by your internet connection, follow the steps we gave in the first step. If the problem isn’t here, keep reading.
DNS Provider Issues
Many people’s DNS settings are made directly by the internet service provider. If the servers of this provider are subject to an interruption or if the server is overloaded with traffic, DNS services may stop working. Internet users have to wait for the Internet service provider to resolve this issue in order to continue their transactions. If you experience such problems frequently, you may want to consider getting a 3rd party DNS service. Google DNS and OpenDNS are good alternatives. You can use these programs temporarily or permanently.
Problems Caused by Anti-virus Programs
Anti-virus programs are designed to keep intruders away from the computer. However, once this program detects erroneous behavior, it may attempt to cut off internet access. Sometimes a false alarm can cause the anti-virus program to detect that the computer is infected. This can result in getting DNS errors.
If you think you are getting this error because of your anti-virus program, try temporarily disabling your program. This is not a permanent solution, but may work temporarily. Make sure your firewall is active during this temporary measure to protect your computer from malware and viruses.
TCP / IP / DHCP Problems
Malfunctioning software in a computer’s operating system can result in a DNS server not responding error. On a Windows computer, turning the computer off and on usually solves the problem. These temporary errors can end with the restart process. DHCP failure also requires a reboot. Make sure your device and router are working properly. Retest your internet connection after this check.
Router or Modem Issues
A faulty band router or modem can cause home appliances to receive DNS error messages. First, the easiest method is to reset and restart the modem. If the error persists for a long time, it may be necessary to replace the modem or router.
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